Remote control not working properly

[Carly51]

Hi my sky remote control has stopped working g properly none of the buttons are working properly and when you press certain buttons it's doing another thing altogether can I purchase a new remote control please thankyou.

[oldfella]

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@Carly51 wrote:
Hi my sky remote control has stopped working g properly none of the buttons are working properly and when you press certain buttons it's doing another thing altogether can I purchase a new remote control please thankyou.

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Hi @Carly51 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Check the following link and it will lead to a form for a replacement remote.
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment