Sky Q
0

Discussion topic: Red and blue spots on screen

Reply
Lesley1053
What's this?
This message was authored by Lesley1053 This message was authored by: Lesley1053

Red and blue spots on screen

‎11 Nov 2024 11:43 AM

We have just had Sky Q box and mini box installed. Satellite dish was adjusted to improve signal. Problem with blue and red spots all across screen is intermittent 

Report post
Post 1 of 3
138 Views
Reply
0 Likes
Reply

All Replies

PandJ2020
What's this?
Superuser
This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Red and blue spots on screen

‎11 Nov 2024 12:02 PM

Posted by a Superuser, not a Sky employee. Find out more

That sounds more like a connectivity/interference issue between the box and TV if the satellite signal is ok.

 

What HDMI lead are you using?  How long?  And anywhere near other cables?

I am just another Sky customer and my views are my own
Report post
Post 2 of 3
133 Views
Reply
0 Likes
Lesley1053
What's this?
Topic Author
This message was authored by Lesley1053 This message was authored by: Lesley1053

Re: Red and blue spots on screen

‎12 Nov 2024 06:47 PM

We do have a whole clutch of cables going on behind the TV. Are you thinking they might be interfering with the HDMI lead? Thanks, we will have a look at that and see if we can improve things. 

Report post
Post 3 of 3
87 Views
Reply
0 Likes
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Search Sky Community

linear-search Created with Sketch. Search

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion