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Discussion topic: Recordings will not play . It ask for an upgrade?Hi...I recorded

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This message was authored by: waspie8

Recordings will not play . It ask for an upgrade?Hi...I recorded

Hi...

I recorded the first season of both The Mayor of Eastown and Your Honour.

I know it's been a while but when I went to play both recordings I was asked for a pin and then it stated I need to up grade my package...!! Neither recordings will play.

Wayne

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This message was authored by: PandJ2020

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

Posted by a Superuser, not a Sky employee. Find out more

Are they HD versions where you don't have a HD sub?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: waspie8

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

Yes correct.

I used to have the HD package but cancelled it..(too expensive).

I try to play the recordings in SD but it does not work..!!

Wayne

This message was authored by: bob1234

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

Posted by a Superuser, not a Sky employee. Find out more

@waspie8They will not play if you don't have the HD subscription, all you can do is download them again in SD if they are available.

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This message was authored by: waspie8

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

I thought that would be the case....

thanks for your help.

Pity...should have watched them at the time..🤔

Thanks again

Wayne

This message was authored by: bob1234

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

Posted by a Superuser, not a Sky employee. Find out more

@waspie8Your honour is available in SD for download.

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This message was authored by: waspie8

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

Oh...ok.

Will have search round and see where I can down load it....

Thanks very much

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