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Discussion topic: Recordings will not play . It ask for an upgrade?Hi...I recorded

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This message was authored by waspie8 This message was authored by: waspie8

Recordings will not play . It ask for an upgrade?Hi...I recorded

Hi...

I recorded the first season of both The Mayor of Eastown and Your Honour.

I know it's been a while but when I went to play both recordings I was asked for a pin and then it stated I need to up grade my package...!! Neither recordings will play.

Wayne

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

Posted by a Superuser, not a Sky employee. Find out more

Are they HD versions where you don't have a HD sub?

I am just another Sky customer and my views are my own
waspie8
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This message was authored by waspie8 This message was authored by: waspie8

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

Yes correct.

I used to have the HD package but cancelled it..(too expensive).

I try to play the recordings in SD but it does not work..!!

Wayne

This message was authored by bob1234 This message was authored by: bob1234

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

Posted by a Superuser, not a Sky employee. Find out more

@waspie8They will not play if you don't have the HD subscription, all you can do is download them again in SD if they are available.

waspie8
Topic Author
This message was authored by waspie8 This message was authored by: waspie8

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

I thought that would be the case....

thanks for your help.

Pity...should have watched them at the time..🤔

Thanks again

Wayne

This message was authored by bob1234 This message was authored by: bob1234

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

Posted by a Superuser, not a Sky employee. Find out more

@waspie8Your honour is available in SD for download.

waspie8
Topic Author
This message was authored by waspie8 This message was authored by: waspie8

Re: Recordings will not play . It ask for an upgrade?Hi...I recorded

Oh...ok.

Will have search round and see where I can down load it....

Thanks very much

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