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Discussion topic: Sound icon - Sky Q

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This message was authored by: battlezone

Message posted on ‎26 Mar 2023 08:38 PM

Sound icon - Sky Q

The sound button on the Sky remote works perfectly fine.  But the sound icon has disappeared so we dont know what level .  Anyone got any ideas.  

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This message was authored by: Doc5907

Message posted on ‎26 Mar 2023 08:40 PM

Re: Sound icon - Sky Q

Posted by a Superuser, not a Sky employee. Find out more
@battlezone wrote:

The sound button on the Sky remote works perfectly fine.  But the sound icon has disappeared so we dont know what level .  Anyone got any ideas.  

@battlezone  have you tried switching off your Sky Q box at the wall and restarting ?

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Message posted on ‎26 Mar 2023 08:41 PM

Re: Sound icon - Sky Q

Posted by a Superuser, not a Sky employee. Find out more

Hi @battlezone   If by sound button you mean volume then that is displayed by your TV and not Sky Q. What do you mean by icon? Normally it is just a number.

Welcome to the Sky Community Forum

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Message posted on ‎26 Mar 2023 08:42 PM

Re: Sound icon - Sky Q

Posted by a Superuser, not a Sky employee. Find out more
@battlezone wrote:

The sound button on the Sky remote works perfectly fine.  But the sound icon has disappeared so we dont know what level .  Anyone got any ideas.  

@battlezone try rebooting you TV 


I may be a Sky Superuser but I am still just a Sky customer

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