Recordings not loading.

[dru100]

Getting a please wait screen. Already tried switching the box off and on again. And resetting from the settings menu. And checked the software is up to date. 

[oldfella · Accepted solution]

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@dru100 wrote:

Getting a please wait screen. Already tried switching the box off and on again. And resetting from the settings menu. And checked the software is up to date. 

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Hi @dru100 

If you also cannot make new recordings you may have a hard drive issue.

See the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

[dru100]

Thanks. New box ordered.