Discussion topic: Recordings not loading.

This message was authored by: dru100 · ‎13 Dec 2023

Getting a please wait screen. Already tried switching the box off and on again. And resetting from the settings menu. And checked the software is up to date.

This message was authored by: oldfella · ‎13 Dec 2023

@dru100 wrote:

Getting a please wait screen. Already tried switching the box off and on again. And resetting from the settings menu. And checked the software is up to date.

Hi @dru100

If you also cannot make new recordings you may have a hard drive issue.

See the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

View this Answer within the discussion

This message was authored by: oldfella · ‎13 Dec 2023

@dru100 wrote:

Getting a please wait screen. Already tried switching the box off and on again. And resetting from the settings menu. And checked the software is up to date.

Hi @dru100

If you also cannot make new recordings you may have a hard drive issue.

See the following link

https://www.sky.com/help/articles/sky-q-hard-disk-error-messages

This message was authored by: dru100 · ‎15 Dec 2023

Thanks. New box ordered.

Discussion topic: Recordings not loading.

Recordings not loading.

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