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Discussion topic: Re-activating Discovery+

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This message was authored by: Vrills

Re-activating Discovery+

I recently upgraded from sky broadband to sky fibre broadband. When I go to watch Duscovery+ the status is " waiting to be activated" as my account was already activated on sky I am unable to do this. 

Anytime any idea how to go about setting out back up.

Thanks

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This message was authored by: oldfella

Re: Re-activating Discovery+

Posted by a Superuser, not a Sky employee. Find out more

@Vrills wrote:

I recently upgraded from sky broadband to sky fibre broadband. When I go to watch Duscovery+ the status is " waiting to be activated" as my account was already activated on sky I am unable to do this. 

Anytime any idea how to go about setting out back up.

Thanks


Hi @Vrills 

Discovery plus does periodically ask you to reactivate by re registering your device on their website.

https://www.sky.com/help/articles/discovery-plus

 

This message was authored by: Nevins35

Re: Re-activating Discovery+

I can't activate Discovery plus I've tried linking it , putting codes in , activating it on My Sky Everywhere says "you've got it " " your all set up even on my Sky page it shows I've got it but when I sign in it says restart your membership It should be free I contacted Sky and even the chap that talked me through each step said that he couldn't understand why it was asking for a payment when it showed I had Sky I gave up after  that ... too much to activate a channel I must of signed in with codes apps and passwords about 20 times .....just going round in a loop Hoing to have to forget it 

This message was authored by: Laing1

Re: Re-activating Discovery+

Posted by a Superuser, not a Sky employee. Find out more

@Nevins35 wrote:

I can't activate Discovery plus I've tried linking it , putting codes in , activating it on My Sky Everywhere says "you've got it " " your all set up even on my Sky page it shows I've got it but when I sign in it says restart your membership It should be free I contacted Sky and even the chap that talked me through each step said that he couldn't understand why it was asking for a payment when it showed I had Sky I gave up after  that ... too much to activate a channel I must of signed in with codes apps and passwords about 20 times .....just going round in a loop Hoing to have to forget it 


@Nevins35 try using the link below to activate it 

 

https://www.sky.com/discoveryplus-activate


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