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Discussion topic: Re: No signal

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This message was authored by: UPNEY2023

Re: No signal

For more than a week, since window replacement work took place, my Sky Q dish is not receiving a signal, and when it has worked, it has behaved like Freeview and giving me blocky, glitchy pictures on quite a few channels. I don't want to spend a fortune on phoning Sky so want to know if they have Sky engineers in your own home town?

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This message was authored by: Mark39

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@UPNEY2023 I've moved your post to a more suitable forum. You're not emailing Sky by posting in the Email forum.

This message was authored by: PandJ2020

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

Sounds like your dish was knocked during the window installation...

 

Ultimately you'll need to contact Sky: https://www.sky.com/help/articles/sky-tv-no-satellite-signal

 

Calls shouldn't cost a fortune as they are 03 prefix.

I am just another Sky customer and my views are my own even if you don't like the answers
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