@Emmaline1 wrote:
Our Sky Q is not recording programmes we set it to record. This is happening on the main box and the mini box. Series link disappears as well. We either have to catch the programme at the start to press record, even then it goes off and doesn't record full programme, or we end up downloading programmes . Constantly at the moment. Any ideas why. Anyone else had this ? Sky Q has been nothing but trouble since we've had it. Old sky+ was amazing.
@Emmaline1 Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions
I may be a Sky Superuser but I am still just a Sky customer
Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
