Lost ITV 1...

[Glenn71]

Hi, I have exactly the same problem, I can see ITV +1 but not ITV 1, did u find a solution?

Thanks

[Annie+UK]

What are your Signal Strengths/Qualities? Take a look at the link below:

See question Q11 in my Sky Plus F⋅A⋅Q

[Glenn71]

Thanks, I'll have a look in the morning 

[Glenn71]

hi , it says I currently have good satellite signal for my sky service, when I go To more info it says

sataelite signal -locked

signal strength-10

signal quality - 90

LNB type - wideband

Is this ok? It's only the one channel I can't see,

thanks in advance 

[Annie+UK]

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@Glenn71 wrote:

hi , it says I currently have good satellite signal for my sky service, when I go To more info it says

sataelite signal -locked

signal strength-10

signal quality - 90

LNB type - wideband

Is this ok? It's only the one channel I can't see,

thanks in advance 

---

The strength is bad 😞 also you only included 1 strength/quality there should be two for a standard Sky+ install

[Glenn71]

 

 hi, it's on sky Q not sure if that makes a difference these are screen shots, thanks

[caesarome]

@Glenn71 

I have moved your posts to the Sky Q forum on here for you as you were posting in an old topic that was related to a similar issue to so with a Sky+ box.

[Annie+UK]

You posted in the SKY+ forum so any replies will assume you have SKY+, posting in the wrong forums confuses people any you will get answers that will mostly not help 😞

Your posts seem to have been moved to the correct forum so you should now be in better hands 🙂

[Glenn71]

Thank you Annie, it seems strange that on one screen it says I have good signal then the next say signal strength 10? Like I say, only one channel is affected, ITVhd

[xenon81]

This is most likely a dish alignment fault, it can affect just a few channels. Depending on which ITV region you're in there may be some other channels affected that you just haven't noticed yet. 

[Glenn71]

Ok, thanks for ur reply, I take it I'll need a satellite engineer to take a look, any idea how much they charge for this?

thanks