Discussion topic: Sky q box not working since yestrrday. Getting annoyed font seem to be an option to speak to anyone
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Message posted on 05 Jan 2024 01:50 PM
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							Sky q box not working since yestrrday. Getting annoyed font seem to be an option to speak to anyone
						
					
					
				
			
		
	
			
	
	
	
	
	
Have message saying no signal. Then tried restarting box several times if it does come back on just advertising and cant do anything.
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Message posted on 05 Jan 2024 01:58 PM
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							Re: Sky q box not working since yestrrday. Getting annoyed font seem to be an option to speak to any
						
					
					
				
			
		
	
			
	
	
	
	
	
@Mikesaz 
”No signal” tends to be a message from your TV (in which case check the cables going to the TV). A “no satellite signal” message relates to your Sky box. 
Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link 
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q 
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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