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This message was authored by: SpencerLincoln

Quest HD no tv guide

Rebooted many times, guide has completely run out for quest HD, all others ok.


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This message was authored by: SpencerLincoln Answer

Re: Quest HD no tv guide

Finally been updated after 6 days without guide.... time to catch up on missed new series linked content 😂

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This message was authored by: mr.tickle

Re: Quest HD no tv guide

Posted by a Superuser, not a Sky employee. Find out more

@SpencerLincoln wrote:

Rebooted many times, guide has completely run out for quest HD, all others ok.


Hmm, it's fine for me.

 

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This message was authored by: JonAnderton

Re: Quest HD no tv guide

Same issue, Sky HD guide just saying This is Quest HD in 30 min blocks. Unable to select programmes to record

This message was authored by: MightyQuinn

Re: Quest HD no tv guide

Posted by a Superuser, not a Sky employee. Find out more

@JonAnderton wrote:

Same issue, Sky HD guide just saying This is Quest HD in 30 min blocks. Unable to select programmes to record


Hi @JonAnderton   Sky+HD? Quest HD EPG fully occupied on Sky Q (this community).

This message was authored by: xenon81

Re: Quest HD no tv guide

I think it may be the Irish version that is affected. It's fine in the UK. 

This message was authored by: JonAnderton

Re: Quest HD no tv guide

It's the Sky+HD programme guide

This message was authored by: xenon81

Re: Quest HD no tv guide


@JonAnderton wrote:

It's the Sky+HD programme guide


And just to confirm are you in the UK?

 

The UK version of Quest has the correct EPG data, but the Irish version has been missing EPG data since 16th September.

This message was authored by: JonAnderton

Re: Quest HD no tv guide

It'son the Irish EPG

This message was authored by: Phpotno7

Re: Quest HD no tv guide

Still not showing any programmes and not picking up to record any ideas how to fix 

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This message was authored by: SpencerLincoln

Re: Quest HD no tv guide

Yes I'm in Ireland looks like it's just us here affected then

This message was authored by: Laing1

Re: Quest HD no tv guide

Posted by a Superuser, not a Sky employee. Find out more

@SpencerLincoln @Phpotno7 @Phpotno7 If it's still happening you could report it to viewer relations although not sure if they can help if its only in Ireland that the problem is but woth a try you can contact them at [email protected]

 


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Avatar for SpencerLincoln
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This message was authored by: SpencerLincoln Answer

Re: Quest HD no tv guide

Finally been updated after 6 days without guide.... time to catch up on missed new series linked content 😂

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