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Discussion topic: Q box unresponsive

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Avatar for Prajanna
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This message was authored by: Prajanna

Message posted on ‎19 May 2023 07:12 AM

Q box unresponsive

Every other morning the q box is unresponsive and have to switch it off from mains and restart. Any suggestions to solve it.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎19 May 2023 07:45 AM

Re: Q box unresponsive

Posted by a Superuser, not a Sky employee. Find out more

@Prajanna 

Depending on the time of morning this is happening it could be related to your standby settings

https://www.sky.com/help/articles/using-the-standby-settings  


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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