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Discussion topic: Sky Sports UHD

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This message was authored by WhatWhat1 This message was authored by: WhatWhat1

Sky Sports UHD

Hi, I've got an issue with Sky Sports UHD on Q where the picture is jerking or freezing for a second before restarting. Started during MNF on Monday and has been like it all week. The picture on normal HD is fine - been watching UHD on the same TV fine for ages and no settings have been changed. Anyone else had this problem?

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Sky Sports UHD

Posted by a Superuser, not a Sky employee. Find out more

Hi @WhatWhat1   Have you tried the I.T. Crowd advise, switch it off and on again (after 30 seconds).

This message was authored by elthompo27 This message was authored by: elthompo27

Re: Sky Sports UHD

I also have this issue. Hope it gets sorted. 

WhatWhat1
Topic Author
This message was authored by WhatWhat1 This message was authored by: WhatWhat1

Re: Sky Sports UHD

It was doing it on the Newcastle game so I watched in normal HD - but tried again for the Sheff Wed game and so far its been ok? Weird.

This message was authored by lettice This message was authored by: lettice

Re: Sky Sports UHD

Posted by a Superuser, not a Sky employee. Find out more

Looks like it maybe an issue Sky end, I had some pixelation and sound troubles with some of the live uhd feeds yesterday.

A box reboot did not fix it for those feeds.

The f1 and main event channel uhd worked faultlessly, including the live Indycar practice.

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Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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