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Discussion topic: Q box software won’t update

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This message was authored by rachel60 This message was authored by: rachel60

Q box software won’t update

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This message was authored by MightyQuinn This message was authored by: MightyQuinn

Re: Q box software update running but unable to complete

Posted by a Superuser, not a Sky employee. Find out more

Hi @rachel60   How do you know that a software update is running?

This message was authored by oldfella This message was authored by: oldfella

Re: Q box software won’t update

Posted by a Superuser, not a Sky employee. Find out more

@rachel60 wrote:
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Hi @rachel60 

Home - settings - System info - Software
Latest Version is Q230.000..............
However bear if mind that when you select Setup (in Setting - System info - Software version) the message received will always be update this box with the latest software even if the box is already on the latest version.
Updating when already on the latest version achieves nothing and the box software is not refreshed.
All Q boxes and minis should be on the same software version.

This message was authored by Chodley This message was authored by: Chodley

Re: Q box software won’t update

Posted by a Superuser, not a Sky employee. Find out more

@oldfella wrote:

@rachel60 wrote:
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Hi @rachel60 

Home - settings - System info - Software
Latest Version is Q230.000..............
However bear if mind that when you select Setup (in Setting - System info - Software version) the message received will always be update this box with the latest software even if the box is already on the latest version.
Updating when already on the latest version achieves nothing and the box software is not refreshed.
All Q boxes and minis should be on the same software version.


And yes, the fact it doesn't check the latest version online and tell you no update is needed if they match is ridiculous but here we are.

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