Cnt get my sky q connected to my new 4k tv

[Stewarth79]

I got a new 4k tv and my sky q box isn't working on it. It comes up on the screen " weak or no signal". I have checked all connections and the are all correct 

[Chodley]

That sounds like it's a message from your TV trying to use freeview

Is it set to use an HDMI source?

[Stewarth79]

How do u do that? 

[TimmyBGood]

@Stewarth79 

You'd use the television remote control to change the input to the HDMI port which the Q box is connected to.

[PandJ2020]

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@Stewarth79 wrote:

How do u do that? 

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With the remote control supplied with the TV normally.  Have a read of the TV's manual.

Alternatively, hitting the Sky button on the Sky remote may send a CEC signal so the TV automatically switches.

[Chodley]

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@Stewarth79 wrote:

How do u do that? 

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As mentioned by the others above, you press the source selection button on the TV remote to cycle through the inputs. Usually looks like a TV screen with an arrow pointing into it from the left.

Let it stop on each one for 5 seconds to give it a chance to sync any incoming signal.

[oj01]

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@TimmyBGood wrote:

@Stewarth79 

You'd use the television remote control to change the input to the HDMI port which the Q box is connected to.

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Doesn't the Sky Q remote have the ability to do this like the Sky+HD remote does? 

[Chodley]

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@oj01 wrote:

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@TimmyBGood wrote:

@Stewarth79 

You'd use the television remote control to change the input to the HDMI port which the Q box is connected to.

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Doesn't the Sky Q remote have the ability to do this like the Sky+HD remote does? 

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Sort of but I would do it with the TV remote first to make sure it was all working and not being screwed up by a bad sky remote config.

Get a picture first and then start worrying about optimising the number of remotes.