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Discussion topic: Programme not available when it should be

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This message was authored by: ggbeeb

Programme not available when it should be

Hi. I've just tried watching And Just like that S3:1. It's coming up with message no longer available but it's just aired and the info says it's available until 29/6. Any ideas? 

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This message was authored by: oldfella

Re: Programme not available when it should be

Posted by a Superuser, not a Sky employee. Find out more

@ggbeeb wrote:

Hi. I've just tried watching And Just like that S3:1. It's coming up with message no longer available but it's just aired and the info says it's available until 29/6. Any ideas? 


Need more info on the program to Check it here @ggbeeb 

 

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This message was authored by: ggbeeb

Re: Programme not available when it should be

What info do you need? It's in Sky Comedy. Aired yesterday at 2am I think 

This message was authored by: oldfella

Re: Programme not available when it should be

Posted by a Superuser, not a Sky employee. Find out more

@ggbeeb wrote:

What info do you need? It's in Sky Comedy. Aired yesterday at 2am I think 


The exact program (incl episode and series)

@ggbeeb 

or else cannot check here

This message was authored by: Jools24

Re: Programme not available when it should be

I am getting the same message 'no longer available '.

This message was authored by: Jools24

Re: Programme not available when it should be

Series 3 ep 1

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This message was authored by: ggbeeb

Re: Programme not available when it should be

Thanks. Can you see the detail on the attached picture? IMG_0144.jpeg

This message was authored by: MightyQuinn

Re: Programme not available when it should be

Posted by a Superuser, not a Sky employee. Find out more

Hi @ggbeeb   What format, UHD HDR, UHD, HD or SD.

This message was authored by: MightyQuinn

Re: Programme not available when it should be

Posted by a Superuser, not a Sky employee. Find out more

Hi @ggbeeb   All not available here, you should contact viewer relations by emailing viewerR@sky.uk 

This message was authored by: oldfella

Re: Programme not available when it should be

Posted by a Superuser, not a Sky employee. Find out more

@ggbeeb wrote:

Thanks. Can you see the detail on the attached picture?

 


Yes @ggbeeb 

Exactly the same here.

Best to check with Sky viewer relations 

ViewerR@sky.uk

 

This message was authored by: lettice

Re: Programme not available when it should be

Posted by a Superuser, not a Sky employee. Find out more

Just tried playing this S3 ep 1 episode on my Sky Stream.

The episode plays, but it's having trouble randomly now and again using skip fast forward.

Does seem something is amiss with the episode.

 

Would suggest for those having the problem with this episode best to get it checked and resolved by Sky by sending an email to the Sky Viewer relations team to report it;
ViewerR@sky.uk

They do respond to emails with any updates for your queries or problems.

 

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This message was authored by: ggbeeb

Re: Programme not available when it should be

Thanks everyone. Have tried other formats. Will contact Sky via email as suggested 

This message was authored by: AndyTK1

Re: Programme not available when it should be

Same here

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This message was authored by: ggbeeb

Re: Programme not available when it should be

Working now. Not sure if emailing did it or it just got sorted. 

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