@Glenholtdog wrote:
We are having issues with the sound on our new Samsung tv the main problem being a echo sound . We have spoken to Samsung support who have done a sound check and advised us that the problem is not the tv and suggested to contact you as the sky box needs updating
You're talking to other customers here, not Sky.
First reboot your Sky box. Then check the audio settings - try changing between Normal and Dolby Digital.
Is there an 'echo' from other sources?
I am just another Sky customer and my views are my own even if you don't like the answers
