Poor sky signal

[Tony4]

We have an issue with birds landing on the bar between the sky dish and the receiver, stopping the signal this happens several times a day stopping the signal to the tv

[TimmyBGood]

@Tony4 

That isn't something Sky will deal with, although it might suggest a dish alignment issue which is within their remit.

An independent satellite dish installer or a competent handyperson could fit either purpose-built or DIY bird deterrence: this is usually some form of plastic 'spike' arrangement.

[GD1]

@Tony4  There isn't much Sky can do about nature, you could  put some cable ties pointing upwards to stop the birds nesting on the arm

[Tony4]

I am 65 years old, I can't get up on my roof, it 3 stories high 

[Daniel0210]

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@Tony4 wrote:

I am 65 years old, I can't get up on my roof, it 3 stories high 

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@Tony4 

Sky won't go that high anyway. They won't go on roofs either. That might be an issue if you ever need dish maintenance. 

[Chodley]

Suspect the fact it's on the roof is why birds are landing on it though I'm sure there's a good reason why it's up there.

[Invisiblename]

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@Tony4 wrote:

I am 65 years old, I can't get up on my roof, it 3 stories high 

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I suggest you need to employ an independant satellite dish installer to come out (Sky won't work on a dish that high).  An alternative to cable ties could be covering the whole dish & arm in a plastic pond net, this should not interfere with the signal; but the dish installer should be able too advise the best solution for your setup, the cost of which will be down to you.