Poor picture quality

[oldfella]

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@mattyward2k wrote:

Hi how do I get this invite to chat?

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Hi @mattyward2k 

Look out for a chat bubble at the bottom of your screen inviting you to a chat
The link below explains how the escalation process works

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M1014