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Discussion topic: I could be moving home and my new place does not allow a dish to be fitting am in contact with the T

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This message was authored by Yid1234 This message was authored by: Yid1234

I could be moving home and my new place does not allow a dish to be fitting am in contact with the T

Am moving home soon and my new place does not allow a dish to be fitted. Am in contract until January and going to cancel anyway. What happens now 

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: I could be moving home and my new place does not allow a dish to be fitting am in contact with t

Posted by a Superuser, not a Sky employee. Find out more

@Yid1234 

You'll need to call Sky and discuss your options. Possibly a move to Stream but research it thoroughly first as it's a totally different experience.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
This message was authored by stereohaven This message was authored by: stereohaven

Re: I could be moving home and my new place does not allow a dish to be fitting am in contact with t

Posted by a Superuser, not a Sky employee. Find out more

@Yid1234 wrote:

Am moving home soon and my new place does not allow a dish to be fitted. Am in contract until January and going to cancel anyway. What happens now 


If you intend to "cancel anyway" then you will be billed an early termination charge.

 

The earliest you can give notice to cancel without penalty will be some time in December, depending on your contract end date in January (31 days notice).

 

More info here: https://www.sky.com/help/articles/cancel-sky-tv 

 

Your only other option is to discuss a product change as suggested by @Daniel0210 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: I could be moving home and my new place does not allow a dish to be fitting am in contact with t

Posted by a Superuser, not a Sky employee. Find out more

Speak to Sky - if the new location does not allow a dish then they may allow you to cancel without early termination charges.

 

But as noted they  don't have to - there are alternatives that do not require a dish.

I am just another Sky customer and my views are my own
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