This discussion topic has been answered Discussion topic: Peloton app not opening
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Message posted on 29 Mar 2023 06:58 PM
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Re: Peloton app not opening
@Chloe-W22 Hi Chloe I can see this thread is growing all with same issues with the Peleton app not working in Sky. I have previously responded with the exact issues I am having. Not heard back. Can you provide an update, even if it is just to confirm the app teams is looking into this?
Message posted on 30 Mar 2023 09:18 PM
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Re: Peloton app not opening
As of last night I have been able to use the Sky Peleton app normally. I hope that means that this has been fixed for all. Fingers crossed 🤞 it stays that way and that Sky/Peleton have sorted the issue for good!
Message posted on 30 Mar 2023 10:28 PM
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Re: Peloton app not opening
Mine has allowed me to log in tonight. Let's see what happens tomorrow night
Message posted on 31 Mar 2023 06:50 AM
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Re: Peloton app not opening
Fingers crossed the issue with the app has been fixed as I have been able to use this morning without any problems!
Message posted on 31 Mar 2023 07:20 AM
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Re: Peloton app not opening
I've just logged in after seeing that a few others managed to and mine seems to be working so fingers crossed!
Message posted on 31 Mar 2023 08:11 PM
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Re: Peloton app not opening
I've been able to use the peloton app on my sky tv today as well. Fingers crossed it stays this way!
Message posted on 31 Mar 2023 08:35 PM
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Re: Peloton app not opening
Hi it seems to be working now, however, I am having to log in everytine I use it, hopefully this will be sorted as previously this was not needed. Also other apps on Sky does not need loging in every time. But fingers crossed it stays working.
Thank you
Message posted on 31 Mar 2023 08:40 PM
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Re: Peloton app not opening
@Shang101 This happens to me but rather than entering my login details every time I just press the back button it takes me the home page with all the classes. Give it a try!
Message posted on 01 Apr 2023 09:00 AM
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Re: Peloton app not opening
It's back baby - Adrian Williams smashed out this morning using the app through sky. Loving the community - thanks for all the help 👍💪
Message posted on 05 Apr 2023 08:30 AM
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Re: Peloton app not opening
Hi All,
Agree was back for a few days, but tried logging in a couple of times this morning - got to a class and then cut out again?
anyone experiencing same problem again with peloton app on sky box/tv?
can't quite believe it!
Message posted on 05 Apr 2023 09:23 AM
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Re: Peloton app not opening
I have the same problem as @Eagle2022 since yesterday afternoon . I am able log in to Peloton app and choose a program and it starts but suddenly cuts out and there is a black screen. @Chloe-W22 please can you help?
Message posted on 05 Apr 2023 09:23 AM
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Re: Peloton app not opening
Yes, can log in, lesson starts then freezes, logs you back out, here we go again.
Message posted on 05 Apr 2023 09:35 AM
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Re: Peloton app not opening
Yep same problem class freezes wow that fix didn't last long!! So annoying!!!!
Message posted on 05 Apr 2023 09:56 AM
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Re: Peloton app not opening
Still the same today had 6 mins then cuts out, spoke to sky yesterday said same as last time not aware of any issues. Tried to tell me to everything like before, try this that etc the gentleman didn't get it . 😡😡
Message posted on 05 Apr 2023 10:13 AM
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Re: Peloton app not opening
Hello everyone, we did speak with Peloton who managed to make some changes on their end that we believed would fix the issue. Thanks for your comments today, I've passed these on to be looked at 🙂
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