hi @SGALL been having the same problem since january this year sky didnt seemed to be able to fix it told me it was a paramount plus problem went to them they said it was a sky problem tried everything both parties suggested nothing worked , i kept pestering them both and now they both ignore my emails get no reply, ive tried contacting them several times since january but have given up. hopefully one of the tech team experts sees this and can help both of us as i refuse to pay a subscription for something we should get because we have sky cinema. i will let you know if i find a solution but i dont hold out much hope.
