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Discussion topic: Vine

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This message was authored by: Buddy5056

Vine

Hello you have sent me a new sky q box which I have received but when I gave the old one to the delivery driver I forgot to take my viewing card out

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This message was authored by: nigea99

Re: Vine

Posted by a Superuser, not a Sky employee. Find out more

@Buddy5056 wrote:

Hello you have sent me a new sky q box which I have received but when I gave the old one to the delivery driver I forgot to take my viewing card out


hi @Buddy5056 

 

You are not the first & won't be the last to do this.

 

I have escalated your post to a SKY support team, who, hopefully, will be in touch.

 

Please see this link re the escalation and what you might see:

https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 

 

If you are using Safari I believe you must make sure that 'Hide IP address' is not checked in settings  to be able to see it - if you have difficulty finding that setting then may be try accessing here with another browser

 

As an aside - we are primarily just other customers here rather than SKY themselves - although the team that I have escaleted your post to are SKY.

This message was authored by: Mr+Flibbles+86

Re: Vine

Thanks for escalating this. We’ve sent an invite to chat.

This message was authored by: Addie15

Re: Vine

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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