This discussion topic has been answered Discussion topic: Paramount plus upgrade
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Message posted on 30 May 2025 06:05 PM
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You can now upgrade your paramount plus account with Sky to either hd with no adverts for £3 per month or UHD without adverts for £6 per month. Only you can't!
If you try on your q box all you get is a fault code SKY2999.
You cannot upgrade on my Sky app.
Rang customer services today and they could not help me , saying it's a fault and they have no idea when I can upgrade.
So it looks like watching paramount plus with adverts for the foreseeable future as Sky not renowned for their technical abilities.
Did we not used to get this for free?
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Message posted on 21 Jun 2025 11:42 AM
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I have been trying to upgrade to Premium for £6 all I keep getting after putting my card details in is that there is a problem and quotes me a reference ive tried contacting sky they cant do anything they tell me. I have mine through Sky Cinema why offer these subscriptions if you cant access them adverts are so annoying and useless.
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Message posted on 30 May 2025 06:09 PM
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Re: Paramount plus upgrade
@laister wrote:Did we not used to get this for free?
No, you had to subscribe to Sky Cinema.
However... The tier was reduced recently to that with adverts. Personally, it doesn't bother me as most of the adverts seem to be for their own programmes...
Message posted on 21 Jun 2025 11:42 AM
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I have been trying to upgrade to Premium for £6 all I keep getting after putting my card details in is that there is a problem and quotes me a reference ive tried contacting sky they cant do anything they tell me. I have mine through Sky Cinema why offer these subscriptions if you cant access them adverts are so annoying and useless.
Message posted on 25 Jun 2025 03:44 PM
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Re: Paramount plus upgrade
I'm just the same but my error message is 2306
Message posted on 01 Jul 2025 09:33 PM
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Re: Paramount plus upgrade
Paramount plus are doing a deal if you want 4K it's half price for the year. That's cheaper than Sky all you need is a seperate Email address. I now watch it via my smart TV HOPEFULLY Sky will have it all sorted before I renew.......
Message posted on 01 Jul 2025 10:18 PM
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Re: Paramount plus upgrade
There's nothing to stop you using that other account on your Sky box if you like - all you need to do is sign out and then sign back in on the other account.
Message posted on 02 Jul 2025 09:42 AM
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Re: Paramount plus upgrade
Thankyou I've just done it - your a star
Message posted on 26 Aug 2025 07:01 PM
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Re: Paramount plus upgrade
Same problem with me too 😞
Message posted on 06 Sep 2025 08:28 PM
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Re: Paramount plus upgrade
Great channel love it
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