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This message was authored by: laister

Paramount plus upgrade

You can now upgrade your paramount plus account with Sky to either hd with no adverts for £3 per month or UHD without adverts for £6 per month. Only you can't!
If you try on your q box all you get is a fault code SKY2999.

You cannot upgrade on my Sky app.

Rang customer services today and they could not help me , saying it's a fault and they have no idea when I can upgrade.

So it looks like watching paramount plus with adverts for the foreseeable future as Sky not renowned for their technical abilities.

Did we not used to get this for free?


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This message was authored by: Elainejo Answer

Re: Paramount plus upgrade

I have been trying to upgrade to Premium for £6 all I keep getting after putting my card details in is that there is a problem and quotes me a reference ive tried contacting sky they cant do anything they tell me. I have mine through Sky Cinema why offer these subscriptions if you cant access them adverts are so annoying and useless.

 

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This message was authored by: PandJ2020

Re: Paramount plus upgrade

Posted by a Superuser, not a Sky employee. Find out more

@laister wrote:

Did we not used to get this for free?


No, you had to subscribe to Sky Cinema.

 

However... The tier was reduced recently to that with adverts.  Personally, it doesn't bother me as most of the adverts seem to be for their own programmes...

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Elainejo Answer

Re: Paramount plus upgrade

I have been trying to upgrade to Premium for £6 all I keep getting after putting my card details in is that there is a problem and quotes me a reference ive tried contacting sky they cant do anything they tell me. I have mine through Sky Cinema why offer these subscriptions if you cant access them adverts are so annoying and useless.

 

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This message was authored by: Snaggle+Puss

Re: Paramount plus upgrade

I'm just the same but my error message is 2306

This message was authored by: Snaggle+Puss

Re: Paramount plus upgrade

Paramount plus are doing a deal if you want 4K it's half price for the year. That's cheaper than Sky all you need is a seperate Email  address. I now watch it via my smart TV HOPEFULLY  Sky will have it all sorted before I renew.......

This message was authored by: Richardr1

Re: Paramount plus upgrade

There's nothing to stop you using that other account on your Sky box if you like - all you need to do is sign out and then sign back in on the other account.

Sky Q 2TB box and one Minibox
This message was authored by: Snaggle+Puss

Re: Paramount plus upgrade

Thankyou I've just done it - your a star

This message was authored by: MrGrumpy60

Re: Paramount plus upgrade

Same problem with me too 😞

This message was authored by: Sue13571

Re: Paramount plus upgrade

Great channel  love it 

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