Paramount plus not reconising me as a Sky Cinemas subscriber

[rassauboy]

I have linked my Sky and Paramount Plus accounts. I am a Sky Q user with Sky Cinema  subscription. However when I sign into P+ via and put in the code shown on screen it takes me to a page where I have to choose Monthly or Annual - there is no zero cost option shown as there should be. Sky referred me to P+ direct but they just don't want to know. Anyone else had a similar issue?

[oldfella]

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@rassauboy wrote:

I have linked my Sky and Paramount Plus accounts. I am a Sky Q user with Sky Cinema  subscription. However when I sign into P+ via and put in the code shown on screen it takes me to a page where I have to choose Monthly or Annual - there is no zero cost option shown as there should be. Sky referred me to P+ direct but they just don't want to know. Anyone else had a similar issue?

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Hi @rassauboy 

Are you following the correct procedure?

https://www.sky.com/help/articles/using-paramount-plus

[skylaman56]

full packaged customer.

I'm also getting the same problem, tried all methods suggested on Sky platform as well.

reset my password and when logging in and only gives the option of paying for etc, scanned the codes from the Tv and just takes you to the same as mentioned above.