Discussion topic: Package to return equipment
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Message posted on 30 Jun 2025 12:21 PM
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Package to return equipment
Says sending stuff out for me to return equipment but I haven't cancelled just renewed contract 🤷♂️
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All Replies
Message posted on 30 Jun 2025 12:28 PM - last edited: 30 Jun 2025 12:30 PM
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Re: Package to return equipment
@hgould Have you changed from Q to Stream or Glass?
If not, wait and see if you actually received the packaging. If you do ring Sky to say it's been sent in error to you.
Message posted on 30 Jun 2025 12:28 PM
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Re: Package to return equipment
Did you discuss cancelling with the agent?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 30 Jun 2025 12:33 PM
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Re: Package to return equipment
Hang on go
Message posted on 30 Jun 2025 12:34 PM
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Re: Package to return equipment
Message posted on 30 Jun 2025 12:34 PM
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Re: Package to return equipment
Can't get through and chat not available. Pretty poor overall but web shows contract running to 2027 so will keep packing for a week or so then recycle
Message posted on 30 Jun 2025 12:36 PM
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Re: Package to return equipment
You aren't answering the questions.
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 30 Jun 2025 12:37 PM
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Re: Package to return equipment
Sorry. Cant get onto web chat and takes forever on phone. Will recycle package after a week or so
Message posted on 30 Jun 2025 12:39 PM
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Re: Package to return equipment
So once again
@Daniel0210 wrote:
Did you discuss cancelling with the agent?
which may explain why it was sent out?
NOTE: I only provide help on the forum boards and NOT via Direct Messaging
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
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