This discussion topic has been answered Discussion topic: PIN required when no parental lock on
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Message posted on 29 Mar 2024 04:10 PM
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Hi There!
I live by myself (no comments!) and therefore have taken all parental locks off as it's not needed. However, I still have to enter my PIN to watch things like Ted, if it's on in the afternoon. Or even the Simpsons some nights.
what's going wrong?
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Message posted on 29 Mar 2024 04:11 PM
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@Rogue2808 If you are watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings
it's an ofcom regulation requirement that Sky must adhere to and cannot be override by sky or the customer
https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection#M1014
certain channels like Sky Atlantic and Sky Comedy are taking advantage of a rule change that allows them to broadcast age restricted content pre watershed providing they apply Mandatory daytime protection , that cannot be overridden by the the customer , it seems that Sky have decided to apply this rule to each individual program that the rules apply to rather than the channel, so this means that if you have entered the pin to access the channel and the following program is also age restricted you will be asked to enter the pin again when that program starts even though you are already on the channel
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Message posted on 29 Mar 2024 04:11 PM
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@Rogue2808 If you are watching age restricted content pre watershed then it'll always ask for the pin regardless of your settings
it's an ofcom regulation requirement that Sky must adhere to and cannot be override by sky or the customer
https://www.ofcom.org.uk/consultations-and-statements/category-2/mandatory-daytime-protection#M1014
certain channels like Sky Atlantic and Sky Comedy are taking advantage of a rule change that allows them to broadcast age restricted content pre watershed providing they apply Mandatory daytime protection , that cannot be overridden by the the customer , it seems that Sky have decided to apply this rule to each individual program that the rules apply to rather than the channel, so this means that if you have entered the pin to access the channel and the following program is also age restricted you will be asked to enter the pin again when that program starts even though you are already on the channel
Message posted on 30 Mar 2024 08:46 AM
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Re: PIN required when no parental lock on
@Rogue2808 wrote:
I live by myself (no comments!) and therefore have taken all parental locks off as it's not needed.
Essentially the Broadcasting Code and its underpinning legislation do not contain any exemption based on personal circumstances (which platform providers have no way to establish or verify anyway)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 30 Mar 2024 08:51 AM
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Re: PIN required when no parental lock on
@Rogue2808 wrote:Hi There!
I live by myself (no comments!) and therefore have taken all parental locks off as it's not needed. However, I still have to enter my PIN to watch things like Ted, if it's on in the afternoon. Or even the Simpsons some nights.
what's going wrong?
Gotta live with it! But you can make it easier by changing your PIN to something simple like 1111
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