29 Mar 2024 08:43 PM
We have sky dish on our static caravan and have changed the van how do we get someone to put the dish back up
29 Mar 2024 09:30 PM
Posted by a Superuser, not a Sky employee. Find out moreBy calling Sky?
30 Mar 2024 07:50 AM
Posted by a Superuser, not a Sky employee. Find out more
@Jane555 wrote:We have sky dish on our static caravan and have changed the van how do we get someone to put the dish back up
You can either request an engineer from Sky (via phone) with a possible £65 charge (you own the dish), or contacting a local aerial & satellite company
30 Mar 2024 08:42 AM - last edited: 30 Mar 2024 09:09 AM
Posted by a Superuser, not a Sky employee. Find out more
An independent installer with experience on that site may be more appropriate: Sky installers expect to fix to a building using masonry bolts and aren't equipped or trained for ground, cladding or non-penetrating mounts.
Note that Sky will only despatch an installer to a subscription address, not a second home.
30 Mar 2024 08:48 AM
Posted by a Superuser, not a Sky employee. Find out more
@TimmyBGood wrote:
An independent installer with experience on that site may be more appropriate: Sky installers expect to fix to a building using masonry bolts.
Note that Sky will only despatch an installer to a subscription address, not a second home.
I agree - SKY don't carry (& won't get) a range of alternate fiixture fittings that might be needed
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