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This discussion topic is read only This discussion topic has been answered Discussion topic: Output Optical cable Sky Q 1TB HD box what is the type of connector socket on back of unit.

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Message posted on ‎03 Sep 2021 07:05 PM

Re: Output Optical cable Sky Q 1TB HD box what is the type of connector socket on back of unit.

Posted by a Superuser, not a Sky employee. Find out more
@Invisiblename wrote:

This one sounds interesting!

You were right !

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Message posted on ‎03 Sep 2021 07:19 PM

Re: Output Optical cable Sky Q 1TB HD box what is the type of connector socket on back of unit.

@Doc5907  Well yes !

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Message posted on ‎09 Sep 2021 01:47 PM

Re: Output Optical cable Sky Q 1TB HD box what is the type of connector socket on back of unit.

Quick update, new Sky Q 1 TB UHD box fitted with new Toslink cable for opitical out fitted, Carl the very good Sky tec showed me the problem as I have been Sky user for 21 years, I had a few boxes the last one was a Sky Q HD 1 TB but had an opitical  outlet not Toslink the picture I posted was half a broken Opitical plug  had snapped off and had been left in the opical out hence the plug kept falling out , how and when it happened I have no idea but it had been like it a very long time, thanks to all and Sky for resolving this issue !

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Message posted on ‎09 Sep 2021 01:55 PM

Re: Output Optical cable Sky Q 1TB HD box what is the type of connector socket on back of unit.

Posted by a Superuser, not a Sky employee. Find out more
@Colin+335 wrote:

Quick update, new Sky Q 1 TB UHD box fitted with new Toslink cable for opitical out fitted, Carl the very good Sky tec showed me the problem as I have been Sky user for 21 years, I had a few boxes the last one was a Sky Q HD 1 TB but had an opitical  outlet not Toslink the picture I posted was half a broken Opitical plug  had snapped off and had been left in the opical out hence the plug kept falling out , how and when it happened I have no idea but it had been like it a very long time, thanks to all and Sky for resolving this issue !

Glad it is all sorted for you 🙂

 

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