On demand

[AWorrall89]

Good Evening.

I may be somewhat premature in my post as my install was today, but it seems I am currently experiencing the right of passage for new customers of being unable to watch on demand content. 

I have read through similar posts on here and tried the suggested fixes without success. 

I do have UHD on my package for reference. 

Any assistance greatly appreciated! 

[Mr+Flibbles+86]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  
Just look out for the colourful bubble to start the conversation. 
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147  

[Mr+Flibbles+86 · Accepted solution]

Update - This has now been resolved on a private chat