Discussion topic: Not working
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Message posted on 31 Jul 2024 06:37 PM
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Not working
Can't get any channels, recording or iplayer
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Message posted on 31 Jul 2024 07:01 PM
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Re: Not working
@Undo2 wrote:
Can't get any channels, recording or iplayer
Hi @Undo2
Have you tried rebooting your Q box?
To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)
note: some features may take up to 5 minutes to return.
Failing this and if you cannot make new Recordings; what message are you seeing?
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