2

This discussion topic has been answered Discussion topic: Not turning on

Reply
This message was authored by: Luton+5

Not turning on

Not turning on. Screen message states when the screen goes blank press home to get started .

Best Answers
This message was authored by: oldfella Answer

Re: Not turning on

Posted by a Superuser, not a Sky employee. Find out more

@Luton+5 wrote:
Not turning on. Screen message states when the screen goes blank press home to get started .

Hi @Luton+5 

Have you tried switching the Q box on using the Standby button on the front right of the Q box (the Amber led)?

If this brings the box on

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

View this Answer within the discussion

Did this answer not help you?

Reply

All Replies

This message was authored by: oldfella Answer

Re: Not turning on

Posted by a Superuser, not a Sky employee. Find out more

@Luton+5 wrote:
Not turning on. Screen message states when the screen goes blank press home to get started .

Hi @Luton+5 

Have you tried switching the Q box on using the Standby button on the front right of the Q box (the Amber led)?

If this brings the box on

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.

Did this answer not help you?

Avatar for Luton+5
Level 1 icon
Topic Author
This message was authored by: Luton+5

Re: Not turning on

Thanks oldfella sussed it now.

Reply