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Discussion topic: Mini box error MR104

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This message was authored by: Beriha

Mini box error MR104

Sky mini box not working satin error MR104

 

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This message was authored by: Laing1

Re: James

Posted by a Superuser, not a Sky employee. Find out more

@Beriha wrote:

Sky mini box not working satin error MR104


@Beriha Have you tried rebooting your main Q box ie
putting your box into Standby then switching it off at the wall for 30 seconds
switch it back on then follow the on screen instructions

then 

doing the same with the mini box 


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV
Google Pixel 10 Pro XL mobile
This message was authored by: oldfella

Re: James

Posted by a Superuser, not a Sky employee. Find out more

@Beriha wrote:

Sky mini box not working satin error MR104


Hi @Beriha 

If a reboot doesn't help try a Network Reset on the mini.
Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.
You will be asked to press the WPS button on the main Q box (not the mini).

If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box

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