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Discussion topic: No recordings

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This message was authored by: Landy+lover

No recordings

Sky box works in all other aspects , but no recordings just a swirling please wait?

I've unplugged box and made no difference

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This message was authored by: oldfella

Re: No recordings

Posted by a Superuser, not a Sky employee. Find out more

@Landy+lover wrote:

Sky box works in all other aspects , but no recordings just a swirling please wait?

I've unplugged box and made no difference


Hi @Landy+lover 


Try a Reset Settings in the Q box hidden menu.
To enter hidden menu press Home and navigate down to Settings but do not select Settings.
With Settings highlighted press 0 0 1 Select.
Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings.
After the Reset you will have to re pair your Bluetooth remote If you use one.
If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.
To re pair the remote press 1 & 3 together on the remote and follow onscreen instructions to re pair.

Make sure that you are pointing the remote at the Q box when you press 1 & 3 together.

Resetting the settings will also reset:

Audio visual settings, such as picture resolution and HDMI control
Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.

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This message was authored by: Landy+lover

Re: No recordings

Reset and reconfigured the remote. Skybox on and working but still no recordings ? Squirling please wait still on recordings screen section

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