Not able to watch discovery+

[Th78]

When trying to watch discovery plus it comes up with I must upgrade my subscription but it should be free with sky. I have contacted SKy numerous times and no one has been able to help. This used to be one of the main apps I used but I haven't had access for a year now. Has anyone else had the same issues?

[Th78]

I haven't been able to watch discovery plus for a year now as when I try to watch a normal programme it tells me I need to upgrade. This used to be one of the main apps I used and now I can't. I have been in touch with sky numerous times and no one has been able to help. Has anyone had the same issues?

[Laing1]

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@Th78 wrote:
When trying to watch discovery plus it comes up with I must upgrade my subscription but it should be free with sky. I have contacted SKy numerous times and no one has been able to help. This used to be one of the main apps I used but I haven't had access for a year now. Has anyone else had the same issues?

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@Th78 have you correctly linked it and set it up 

see link below 

https://www.sky.com/help/home/sky-apps/tv-apps-on-my-sky-q-box/articles/discovery-plus

I have removed your duplicate post 

[jay11111111111111111]

Loads of people have this issue. I have been trying for 18 months to get it fixed.

sky don't care and just lie to you about trying to fix it.

i have raised 3 complaints and they have closed them without talking to me.