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Discussion topic: Noise from sky Q box

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This message was authored by Box. This message was authored by: Box.

Noise from sky Q box

My sky box is making a noise. Like a fan going around and  no tv working . I have unplugged the box


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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Noise from sky Q box

Posted by a Superuser, not a Sky employee. Find out more

They do make some noise and a fan will start if getting hot.

 

Are you saying it's wasn't showing a picture too?

I am just another Sky customer and my views are my own

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This message was authored by PandJ2020 This message was authored by: PandJ2020 Answer

Re: Noise from sky Q box

Posted by a Superuser, not a Sky employee. Find out more

They do make some noise and a fan will start if getting hot.

 

Are you saying it's wasn't showing a picture too?

I am just another Sky customer and my views are my own
Box.
Topic Author
This message was authored by Box. This message was authored by: Box.

Re: Noise from sky Q box

TV not getting a sky signal 

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Noise from sky Q box

Posted by a Superuser, not a Sky employee. Find out more

If you've turned it back on and the TV is on the correct input then the box may have failed.

 

You'll need to call Sky for an engineer to check.

I am just another Sky customer and my views are my own
This message was authored by lettice This message was authored by: lettice

Re: Noise from sky Q box

Posted by a Superuser, not a Sky employee. Find out more

Follow the advice laid out in this Sky help article first and if at the end your problem still exists there is the ability to book an enginner visit via an online link.
Link to follow;
Sky Help | Sky.com

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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