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This discussion topic has been answered Discussion topic: Noise from sky Q box

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Message posted on ‎10 Jun 2023 08:32 AM

Noise from sky Q box

My sky box is making a noise. Like a fan going around and  no tv working . I have unplugged the box

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Message posted on ‎10 Jun 2023 08:47 AM

Re: Noise from sky Q box

Posted by a Superuser, not a Sky employee. Find out more

They do make some noise and a fan will start if getting hot.

 

Are you saying it's wasn't showing a picture too?

I am just another Sky customer and my views are my own even if you don't like the answers

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Avatar for PandJ2020
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This message was authored by: PandJ2020 Answer

Message posted on ‎10 Jun 2023 08:47 AM

Re: Noise from sky Q box

Posted by a Superuser, not a Sky employee. Find out more

They do make some noise and a fan will start if getting hot.

 

Are you saying it's wasn't showing a picture too?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎10 Jun 2023 08:55 AM

Re: Noise from sky Q box

TV not getting a sky signal 

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Message posted on ‎10 Jun 2023 09:03 AM

Re: Noise from sky Q box

Posted by a Superuser, not a Sky employee. Find out more

If you've turned it back on and the TV is on the correct input then the box may have failed.

 

You'll need to call Sky for an engineer to check.

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎10 Jun 2023 09:20 AM

Re: Noise from sky Q box

Posted by a Superuser, not a Sky employee. Find out more

Follow the advice laid out in this Sky help article first and if at the end your problem still exists there is the ability to book an enginner visit via an online link.
Link to follow;
Sky Help | Sky.com

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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