Discussion topic: Hi team, my sky Q tv isn't working properly from one week it's showing no satellite signal error mes
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Message posted on 10 Jun 2023 08:27 AM
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Hi team, my sky Q tv isn't working properly from one week it's showing no satellite signal error mes
Hi team, my sky Q tv isn't working properly from one week it's showing no satellite signal error message and then a broken and distorted picture.
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Message posted on 10 Jun 2023 09:14 AM
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Re: Hi team, my sky Q tv isn't working properly from one week it's showing no satellite signal error
@Kooshul If you've tried a rebooto and this doesn't resolve the issue you'll need to call Sky to book an engineer.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 10 Jun 2023 09:18 AM
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Re: Hi team, my sky Q tv isn't working properly from one week it's showing no satellite signal error
Follow the advice laid out in this Sky help article first snd if at the end your problem still exists there is the ability to book an enginner visit via an online link.
Link to follow;
Sky Help | Sky.com
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
My good journey to Sky Stream from Sky Q. Click here to read
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