10 Jun 2023 08:27 AM
Hi team, my sky Q tv isn't working properly from one week it's showing no satellite signal error message and then a broken and distorted picture.
10 Jun 2023 09:14 AM
Posted by a Superuser, not a Sky employee. Find out more@Kooshul If you've tried a rebooto and this doesn't resolve the issue you'll need to call Sky to book an engineer.
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
10 Jun 2023 09:18 AM
Posted by a Superuser, not a Sky employee. Find out moreFollow the advice laid out in this Sky help article first snd if at the end your problem still exists there is the ability to book an enginner visit via an online link.
Link to follow;
Sky Help | Sky.com
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