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Discussion topic: No sky satellite

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This message was authored by Louise+Tennant This message was authored by: Louise+Tennant

No sky satellite

I want to book an engineer 

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This message was authored by stereohaven This message was authored by: stereohaven

Re: No sky satellite

Posted by a Superuser, not a Sky employee. Find out more

@Louise+Tennant wrote:

I want to book an engineer 


Work through the online help flow below and if that guidance doesn't fix your issue, it will allow you to book an engineer:

 

https://www.sky.com/help/articles/sky-tv-engineer-visits 

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This message was authored by oldfella This message was authored by: oldfella

Re: No sky satellite

Posted by a Superuser, not a Sky employee. Find out more

@Louise+Tennant wrote:

I want to book an engineer 


Hi @Louise+Tennant 

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

 

Regarding your issue.

If it is no Satellite signal Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

 

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