No one from Sky will call you @Tomgale Your forum username is not linked to any Sky accounts so no one knows who you are.
Local independent satellite company's might be quicker as suggested above but they'll be busy too and that would be at your own expense.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
