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Discussion topic: No signal

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This message was authored by: Sultanali

Message posted on ‎17 Apr 2023 11:47 AM

No signal

No Signal for my sky q.

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Avatar for Daniel0210
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Superuser
This message was authored by: Daniel0210

Message posted on ‎17 Apr 2023 11:53 AM

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Sultanali 

No signal or no satellite signal as they are different? 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Sultanali

Message posted on ‎17 Apr 2023 12:00 PM

Re: No signal

no satellite signal. Since 2 weeks now. My broadband connection is fine and Internet connection is fine.

But the channels are not working.

It says no satellite signal.

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This message was authored by: Daniel0210

Message posted on ‎17 Apr 2023 12:06 PM

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Sultanali 

Carefully check that the cable connections are secure at the box end and have a look at this troubleshooting 

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q  


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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