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Discussion topic: No signal

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This message was authored by Sultanali This message was authored by: Sultanali

No signal

No Signal for my sky q.

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This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Sultanali 

No signal or no satellite signal as they are different? 


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Sultanali
Topic Author
This message was authored by Sultanali This message was authored by: Sultanali

Re: No signal

no satellite signal. Since 2 weeks now. My broadband connection is fine and Internet connection is fine.

But the channels are not working.

It says no satellite signal.

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

@Sultanali 

Carefully check that the cable connections are secure at the box end and have a look at this troubleshooting 

https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q  


▪️ I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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