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Discussion topic: No signal

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Avatar for Rajinj
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This message was authored by: Rajinj

Message posted on ‎29 Aug 2023 10:53 AM

No signal

My sky Q is saying there is no signal 

  • what angle does the sky dish have to be and does it have to be exactly set
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Avatar for Chodley
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This message was authored by: Chodley

Message posted on ‎29 Aug 2023 10:57 AM

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more

"No signal" or "no satellite signal"?

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Message posted on ‎29 Aug 2023 10:58 AM - last edited: ‎29 Aug 2023 10:58 AM

Re: No signal

Posted by a Sky employee

Hello, you will need to request an Engineer visit to check your setup. They have a device which is used to align the position of the dish and cannot be done by eye.

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Avatar for Rajinj
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This message was authored by: Rajinj

Message posted on ‎29 Aug 2023 11:02 AM

Re: No signal

Please can you arrange an engineer to visit 

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Avatar for PandJ2020
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This message was authored by: PandJ2020

Message posted on ‎29 Aug 2023 11:06 AM

Re: No signal

Posted by a Superuser, not a Sky employee. Find out more
@Rajinj wrote:

Please can you arrange an engineer to visit 

You'll have to call Sky for that.

I am just another Sky customer and my views are my own even if you don't like the answers
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