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Discussion topic: No signal coming in from my decoder

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This message was authored by AFJ This message was authored by: AFJ

No signal coming in from my decoder

Hello,

 

I have not been able to receive signal into my TV since yesterday afternoon. 

 

I noticed some work was being done on the roof of my neighbour's house, so it may have affected my dish.

 

Can I please have a technical team member come and have a look?

 

Thanks

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This message was authored by Laing1 This message was authored by: Laing1

Re: No signal coming in from my decoder

Posted by a Superuser, not a Sky employee. Find out more

@AFJ wrote:

Hello,

 

I have not been able to receive signal into my TV since yesterday afternoon. 

 

I noticed some work was being done on the roof of my neighbour's house, so it may have affected my dish.

 

Can I please have a technical team member come and have a look?

 

Thanks


@AFJ what message are you seeing on your TV screen

 

Afraid you are not contacting Sky's customer services on here, this is a customer to customer forum where customers help each other.


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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