No satellite signal

[Stefano83]

For some reason my ITV2 HD and ITV2+1 shows 'no satellite signal' all of a sudden. I don't have HD on my package so I understand why ITV2 HD may not be showing but ITV2+1 is surely included in the standard package?

Any help appreciate.

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Lisa-P1987]

Unfortunately, there was no further response to our invite in 48 hours so this has been closed now.

Our team will not be available till 21st June where we will resume Community Messaging support.