Discussion topic: No red light on mini box
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Message posted on 16 Nov 2024 01:18 PM
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No red light on mini box
My minibox is lit up at the back but no lights at front and won't turn on.
Tried the usual reset and unplugging but red light comes on for a couple of seconds then goes off.
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Message posted on 16 Nov 2024 01:26 PM
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Re: No red light on mini box
As you've mentioned it's a mini box I've moved your post to the Sky Q board.
Try a reboot of the main Sky Q box first, then once that’s back up and running do the same with any mini boxes if applicable -
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Message posted on 16 Nov 2024 01:49 PM
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Re: No red light on mini box
Thanks for the advice.
just tried that, my second box is still in the same state. Unresponsive
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