30 Oct 2024 09:20 PM
Have been following this forum to see how others have tried to resolve this issue. Turning off Sky Q and Internet power at same time for a few mins. Then only resetting Internet, then switching TV & Sky Q box on, only works for a day or so.
Any other suggestions so we can "Believe in better"! Will be ringing technical advice tomorrow
31 Oct 2024 12:08 PM
Posted by a Sky employeeHi there, @CandAC. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
02 Nov 2024 12:09 PM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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