Keep losing Internet connection through Sky Q box. Home Internet still working.

[CandAC]

Have been following this forum to see how others have tried to resolve this issue. Turning off Sky Q and Internet power at same time for a few mins. Then only resetting Internet, then switching TV & Sky Q box on, only works for a day or so.

Any other suggestions so we can "Believe in better"! Will be ringing technical advice tomorrow 

[Addie15]

Hi there,  @CandAC. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Ali98]

We are getting the same error.  Very frustrating. Was there any resolution to the earlier post?

thanks