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Discussion topic: No power cable with replacement

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This message was authored by: Andy2891

No power cable with replacement

I have an order of a new box today but it came without a power cable, 

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This message was authored by: oldfella

Re: No power cable with replacement

Posted by a Superuser, not a Sky employee. Find out more

@Andy2891 wrote:

I have an order of a new box today but it came without a power cable, 


Depending which version Q box you have @Andy2891 

If it is the Qbox without a separate power supply then it's a just a standard Power cable.  These re readily available at various lengths from High Street stores or internet .   It's a IEC C7 (figure of eight power lead)

 

 

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however it it is the box which requires a separate power supply then yo need to contact Sky directly.

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This message was authored by: MightyQuinn

Re: No power cable with replacement

Posted by a Superuser, not a Sky employee. Find out more

Hi @Andy2891   If it is an ES240 box your only choice is another box swap. To play safe swap everything (apart from your viewing card, keep that).

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