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Discussion topic: No phone line or satellite signal

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This message was authored by Vicki48 This message was authored by: Vicki48

No phone line or satellite signal

For the last week I've not had any satellite signal and no my phone line is dead. 
please advise. Thank you

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This message was authored by oldfella This message was authored by: oldfella

Re: No phone line or satellite signal

Posted by a Superuser, not a Sky employee. Find out more

@Vicki48 wrote:

For the last week I've not had any satellite signal and no my phone line is dead. 
please advise. Thank you


Hi @Vicki48  

Afraid you are not contacting Sky directly here as this is a customer forum.
If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help

 

Regarding your Satellite signal issue

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

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