This discussion topic has been answered Discussion topic: No internet until engineer visit
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Message posted on ‎22 Jun 2024 10:21 PM - last edited: ‎22 Jun 2024 10:22 PM
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My internet went down this afternoon tech support were unable to resolve the problem therefore an engineer is scheduled for next week. Why can't I still download shows to my SkyQ box from the search menu and still watch recorded shows, why would not having any wifi make a difference. Surely people who do not have wifi, and im sure many people do not, are not lmited to only watching live tv. Ive tried using my iphone as a hotspot my smart tv finds it but after seversl attempts to input and accept the password it wont connect. Thank you
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Message posted on ‎23 Jun 2024 09:35 AM - last edited: ‎23 Jun 2024 09:35 AM
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https://www.sky.com/help/articles/features-available-without-broadband
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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Message posted on ‎22 Jun 2024 10:55 PM
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Re: No internet until engineer visit
@Finwhale wrote:Why can't I still download shows to my SkyQ box
Because they are downloaded from the Internet. (Which you can't do as your Internet is down)
You can watch live TV as it is from your dish. Any existing downloaded or recorded material should be watchable.
Message posted on ‎22 Jun 2024 11:54 PM - last edited: ‎22 Jun 2024 11:55 PM
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Re: No internet until engineer visit
"Surely people who do not have wifi, and im sure many people do not"
I seriously doubt that.
So I can't tell from how your post was worded, but are you saying you can't watch recordings that are already on your box?
Message posted on ‎23 Jun 2024 06:06 AM - last edited: ‎23 Jun 2024 06:06 AM
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Re: No internet until engineer visit
There are many people who do not have internet and do not want it.
Message posted on ‎23 Jun 2024 09:04 AM - last edited: ‎23 Jun 2024 09:55 AM
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Re: No internet until engineer visit
@Finwhale wrote:
Surely people who do not have wifi, and im sure many people do not, are not lmited to only watching live tv
On-demand content is not delivered over the satellite dish because:
a) satellite transit is expensive and charged by data volume
b) the Astra 28.2E cluster is made up of television broadcast rather than internet access satellites
and
c) the Sky dish and LNB is one-way (reception) only, so there's no mechanism to request anything specific that way: for live television all the possible channels arrive at the dish simultaneously and it's the tuners in the main Q box which split the content
Internet delivery by satellite is a thing, but Sky is not a satellite ISP and its broadcast television service doesn't work that way.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on ‎23 Jun 2024 09:35 AM - last edited: ‎23 Jun 2024 09:35 AM
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https://www.sky.com/help/articles/features-available-without-broadband
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on ‎23 Jun 2024 10:48 PM - last edited: ‎23 Jun 2024 10:49 PM
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Re: No internet until engineer visit
@Finwhale wrote:There are many people who do not have internet and do not want it.
Define "many"?
97.8% of the UK population has internet access
(citation: https://datareportal.com/reports/digital-2024-united-kingdom)
Message posted on ‎24 Jun 2024 05:11 AM
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Re: No internet until engineer visit
Based on roughly 66 million people that equates to 1.474,000 that is Many in my opinion. You are deflection from the question so your input is not helpful.
Message posted on ‎24 Jun 2024 05:14 AM
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Re: No internet until engineer visit
Thanks
Message posted on ‎24 Jun 2024 06:31 AM
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Re: No internet until engineer visit
@Finwhale wrote:Based on roughly 66 million people that equates to 1.474,000 that is Many in my opinion. You are deflection from the question so your input is not helpful.
I asked you a clarification question about recordings which you just ignored.
Message posted on ‎24 Jun 2024 07:23 AM
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Re: No internet until engineer visit
@Finwhale wrote:Based on roughly 66 million people that equates to 1.474,000 that is Many in my opinion. You are deflection from the question so your input is not helpful.
I would hazard a guess that the majority of those 1,474,000 are happily watching Freeview through an aerial.
In any case, as mentioned, having no internet at the moment wouldn't prevent you from watching Recordings on your box.
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Staying on Sky+HD until Sky force me off
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